Our Services

With SIMS, you can confidently outsource your medical billing, credit control and accounting functions.
SIMS provides the complete solution to your practice.

Medical practice management and administration

PRACTICE MANAGEMENT & ADMINISTRATION

SIMS is a medical bureau that specialises in the delivery of effective back-office administration services to medical practices throughout South Africa.

Our main focus is on the management of the practices' debtors-book and services include data capture, credit control and debt collection. This allows our clients to enjoy a complete outsourcing of their debtors department and administration tasks - allowing them to get on with business and do what you do best.

Professional and accurate medical billing

PROFESSIONAL & ACCURATE MEDICAL BILLING

Our expertise lies in professional and accurate medical billing and we take care of this task in a professional manner on your behalf. This includes billing of all ICD 10 codes, procedures, materials and modifiers; and electronic submission of claims to medical aids; regular follow up on outstanding amounts and remittance management; we handle it all for you!
  • Professional billing of all ICD 10 codes , procedures, materials & modifiers
  • Real time electronic submission of claims to medical aids
  • Electronically retrieve medical aid remittances & allocation of all payments received
  • Follow up on outstanding accounts with patients & medical aids
  • Registration of new clients banking details with medical aids
  • Patient admission forms
  • Registered debt collectors, free credit bureau listings
  • Our professional staff are available to handle all queries

Medical software

WEB-BASED MEDICAL SOFTWARE

SIMS uses cutting-edge web-based medical software and automated procedures so that large volumes of data can be easily processed.

The benefits of using web-based medical software:
  • Online bookings and patients portal
  • Fully integrated diary
  • Paperless capability
  • Customisable clinical templates
  • Electronic medical records
  • Web-based, access from anywhere
  • Works in real-time and updates automatically
  • Electronic claims and submission to all major medical aids
  • Benefit checker for Discovery
  • Proof of submission 
  • Patient validation and patient information import
  • Immediate per claim response
  • Fast tracking of submitted claims
  • Import of ERAs
  • Automatic reconciliation of ERAs
  • No cost for resubmission of claims
  • No cost for rejected claims
  • Upfront checking saves time and improves cash flow
  • Real-time claim submission speeds up turnaround time
  • Immediate rejection due to invalid member information

Medical debt collection

DEBT COLLECTION & CREDIT CONTROL

Let us handle all the queries and excuses from your patients and medical aids. We collect, capture and return your data within 48 hours. Overdue accounts are collected using custom developed systems and procedures and is approached in a professional manner.

 

  • Our debt collection service includes persistent follow-up on outstanding amounts. We give patients owing courtesy reminders via email, phone calls and SMS's.
  • Outstanding accounts are emailed to patients owing and we also send out SMS reminders.
  • Should an account be problematic, it is handed over to our attorneys for legal collection.
  • We handle final demands and send out legal collection letters and SMS’s. The automated generation of legal collection documents is a great success!
  • Credit bureau interface: SIMS is a registered member of the Debt Collectors Council and acts in accordance with all prescribed regulations. Credit bureau listings are used with all prescribed regulations and are used with great effect.

 


Medical billing reports

REPORTING

Naturally it would make sense for your billing company to handle your accounting needs as our software reports meet the required accounting requirements. The monthly reports we supply to you are of the highest standard and you can simply hand these over to your accounting team. We can also customise your reports according to your requirements.


SIMS offers a range of accounting services:

 

  • Recording of all financial transactions in the general ledger on a monthly or yearly basis
  • Cashbook and bank reconciliations on a monthly or yearly basis
  • VAT Management & calculation of VAT payments to SARS
  • Calculations and management of any other payments to SARS
  • Drawing up of financial statements
  • Monthly payslips, EMP 201 returns, bi-annual submissions to SARS & IRP5's
  • Business plans, cash flow statements, budgets or any other documents as per your bank's requirements
  • Management accounts

 

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