Top tips if you’re considering a medical scheme or benefit change

Teresa Settas • October 30, 2019
With most medical schemes having recently announced their increases for 2020 at an average of 10% as well as any changes to their benefit options, you may be considering a review of your healthcare cover and whether it still meets your needs and budget.

Before making any changes, it is crucial to thoroughly investigate and compare your medical scheme options and benefits to ensure that you are not financially compromised by any option change. It’s a task best undertaken with the guidance of an experienced healthcare broker who can unpack the complexity of the various options, weigh that up against your unique circumstances, claims history, any existing conditions and your budget and then provide impartial advice on the way forward.

According to Jacqui Nel, Business Unit Head of Healthcare at Aon South Africa, “Before making any changes, it’s crucial to thoroughly review the benefit richness of a medical scheme option and the cost of your cover measured against your unique healthcare needs and circumstances. Medical benefit options tend to be complex because firstly there are many and they all vary widely in terms offering, making like-for-like comparisons tricky at best. Factors such as a personal needs analysis, review of your claims history and affordability all come into play. While claims history is an indicator, no one is aware of health risks that may occur in the future, so it is important to understand your approach to and ability to take on any risk. Based on this information, your healthcare broker can advise on the best plan to ensure that your healthcare needs are comprehensively covered and that any change won’t leave you compromised or facing hefty out of pocket expenses that you cannot afford,” says Jacqui.   

When considering changing your option or medical scheme for the new year the following should be taken into consideration:
  • Your current day-to-day expenditure and whether your existing benefits provided sufficient cover or if you were out of pocket.
  • If you or any dependants are registered for a chronic condition, whether it qualifies under the 27 regulated chronic conditions or as an additional disease listing for cover. Consider the savings versus the cost of the additional chronic medicine.
  • If moving to a Network option, are the network providers within an acceptable distance from you?
  • If you are planning a family, undergoing a procedure or currently consulting with a specialist, ensure that this is covered as part of the Network or practice at the hospital network.
  • When you pay less, you normally receive less cover.
  • Benefit options that pay for PMBs only can have an impact on your pocket as you will need to self-fund any non-PMBs, as well as your access to and expectation of care.
  • Should you consider self-funding your day-to-day care, ensure that you apply the discipline to make provision for when you may need medical cover.
  • Get Gap Cover. Today, most medical schemes have deductibles and co-payments and many members are left out pocket when hospitalised due to provider charges in relation to what gets reimbursed by the medical scheme.   
  • Be comfortable with your savings versus the risk you may be exposed to.     
Source: www.pressportal.co.za 
Dr Peter de Jong,  obstetrician and gynaecologist
July 27, 2026
Can’t keep food or fluids down during pregnancy? Dr Peter de Jong warns it’s not ‘just morning sickness’. Dehydration is a medical emergency.
Mahlatse Mothogoane, occupational therapist
July 22, 2026
When you spot the warning signs of burnout, it’s time to take action. Occupational therapist Mahlatse Mothogoane points out that paying attention early is crucial.
Pulmonologist and critical care specialist Dr Hlanjwa Maepa
July 13, 2026
When Rano Kayser was admitted to hospital with failing lungs, standard ventilation was no longer enough. To prevent organ failure, pulmonologist Dr Hlanjwa Maepa and her team initiated ECMO treatment.
Doomscrolling triggers a micro-stress response.
July 2, 2026
Don't let doomscrolling steal your rest. Mental health and daily productivity rely on quality sleep, notes our clinical psychologist Tony Gouveia
Dr Willie Koen and his son Dr Johan Koen
June 30, 2026
Cardiac surgeon, Dr Willie Koen, now operates alongside his son Johan in what is likely the country’s only father-son cardiac surgery team.
Dr Bongani Nghondzweni
June 23, 2026
Some medical symptoms cannot wait for a doctor’s appointment. Dr Bongani Nghondzweni shares the critical symptoms that demand medical attention without delay.
Weight loss cocktails can be dangerous
June 17, 2026
Thinking about using cheap weight loss injections? Dr Charlene Wolberg warns that trying to save money on unregistered products could cost you your life.
By Dr Ewald Crause June 11, 2026
The quiet legacy of trauma
June 1, 2026
Rhys Thomas had a successful heart transplant at Netcare Christiaan Barnard Memorial Hospital, performed by Dr Johan Koen and Dr Willie Koen.
Ntombizodwa and Freddy Khoza with their son Refiloe
May 18, 2026
At just seven months old, baby Refiloe Khoza’s life and death struggle with viral pneumonia progressed to critical heart and breathing complications
More Posts