Netcare suspends and restricts visiting hours in light of severity of COVID-19 pandemic

Drickus Maartens • March 25, 2020

Extraordinary measures needed to protect healthcare teams and patients

As of this morning, visiting hours at Netcare hospitals have been suspended, except in specific special circumstances, as a further precaution against the spread of COVID-19, Netcare announced.

“In light of the severity of the COVID-19 pandemic, we needed to take extraordinary measures to protect all healthcare teams and our patients who cannot be discharged,” says Dr Richard Friedland, Netcare chief executive officer.

The following measures will apply:

1. All visiting hours for general wards, ICUs and the high care units will be suspended with immediate effect.

2. The only exceptions are as follows:
  • Nurseries and neonatal intensive care units (NICUs): only ONE parent at a time is allowed to visit newborns in a nursery or NICU. This is on condition that the parent visiting has had no COVID-19 exposure and accepts that very strict infection prevention controls will be put in place to minimise the risks to their baby and other babies being cared for in these facilities. No grandparents and siblings will be allowed to visit.
  • Paediatrics: Only ONE parent at a time is permitted to live in with an admitted child. This parent is required to have had no COVID-19 exposure and accepts that very strict infection prevention controls will be put in place to minimise the risks to their child and other children being cared for in our paediatric facilities. No grandparents and siblings will be allowed to visit.
  • Gravely ill patients: an exception can be granted by the hospital general manager, as authorised by the regional director, in these instances. A minimal number of visitors will be granted this exception and they will be required to wear a mask.
“We thank families and friends of patients for their co-operation with regard to these measures in this unprecedented time and for their contribution to ensuring that we keep our most vulnerable loved ones safe,” Dr Friedland concluded. 
Doomscrolling triggers a micro-stress response.
July 2, 2026
Don't let doomscrolling steal your rest. Mental health and daily productivity rely on quality sleep, notes our clinical psychologist Tony Gouveia
Dr Willie Koen and his son Dr Johan Koen
June 30, 2026
Cardiac surgeon, Dr Willie Koen, now operates alongside his son Johan in what is likely the country’s only father-son cardiac surgery team.
Dr Bongani Nghondzweni
June 23, 2026
Some medical symptoms cannot wait for a doctor’s appointment. Dr Bongani Nghondzweni shares the critical symptoms that demand medical attention without delay.
Weight loss cocktails can be dangerous
June 17, 2026
Thinking about using cheap weight loss injections? Dr Charlene Wolberg warns that trying to save money on unregistered products could cost you your life.
By Dr Ewald Crause June 11, 2026
The quiet legacy of trauma
June 1, 2026
Rhys Thomas had a successful heart transplant at Netcare Christiaan Barnard Memorial Hospital, performed by Dr Johan Koen and Dr Willie Koen.
Ntombizodwa and Freddy Khoza with their son Refiloe
May 18, 2026
At just seven months old, baby Refiloe Khoza’s life and death struggle with viral pneumonia progressed to critical heart and breathing complications
Image illustrating the concept of brain fog during menopause
May 6, 2026
Recognising the signs early can protect cognitive health
Dr Gercois Human
April 21, 2026
Dr Gercois Human (Photo: Facebook / Cape Town Interventional Radiology)
Dr Herman Breet, Dr Jadine Du Plessis, and Dr Jaco Viljoen
April 17, 2026
Medical first: Dr Herman Breet, Dr Jadine Du Plessis, and Dr Jaco Viljoen (left to right) performed South Africa's first liquid nitrogen limb salvage surgery at Netcare Unitas Hospital this week.
More Posts