Article by Lettie Neuhoff, senior anesthetic billing supervisor at SIMS Medical Bureau
While you practice medicine, we take care of your accounts
Drickus Maartens • October 21, 2019
Outlining the service anesthetists and anesthesiologists can expect from usMost importantly, our rate is only 5%
of payments received. Are you being overcharged?
While you are practicing medicine throughout the day, we take care of your accounts. We understand that after hours is the only time you have to attend to admin, queries and questions, and for this reason, your SIMS accounts administrator will be available after hours via WhatsApp, email and phone calls.
Email us
Call Us
Below is a brief outline of the services you can expect from us.
- We investigate and advise you on which medical aids to contract with.
- We contact all your patients on the theatre list prior to their procedure to explain your rates and payment terms.
- Private patients are also contacted prior to their procedure. We supply them with cost estimates and, if possible, obtain payment before the procedure.
- We contact foreign insurers, provide them with a cost estimate and obtain guarantee of payment prior to the procedure.
- We provide you with personalised patient contracts complete with your practice-specific rules and conditions. This is helpful if an account is to be handed over for collection.
- We query PMB claims with the funds and insist on full payment. While we continue to follow-up until the claim is either approved or declined, we do not wait for PMB payments from the funds but obtain payment from the member and then arrange for a refund should the PMB be approved and paid.
- We provide detailed monthly reports on each account on your customer age analysis and we meet with you on a monthly basis to discuss all the accounts on your customer age analysis report.
- With your approval we will contact patients and offer a discount if their bills are paid within 14 days.
- Most importantly perhaps is the fact that we spare you the unease of having to discuss an account with a patient and/or having to negotiate payment terms. You simply inform your patients that you have contracted a third party to handle your claims and payment queries.
- We have credit card and debit order facilities available should members choose to use that option and we have full control and access to it. We also do not have to rely on a member to instate a debit order via their bank, instead we launch and manage the debit order transaction on their behalf. If members don’t have sufficient funds in their cheque or savings account but have a credit card, we obtain their credit card details, complete the transaction and send them confirmation thereof.
Anybody who finds themselves in a position where their spouse or child is in desperate need of medical attention will agree to and sign anything to ensure that their loved ones receive the care they need. For this reason, your patients will always be treated with respect and dignity by SIMS.
SIMS Medical Bureau offers professional debtor management services for all types of medical specialities. Contact us today to find out how we can increase your practice turnover
and reduce bad debts.
15 September marks World Lymphoma Awareness Day, and CANSA is joining the global call to ensure that no person affected by lymphoma has to navigate their diagnosis, treatment, and recovery alone.
There’s a perception that vaping is harmless, but it is highly addictive and poses serious health risks. Pulmonologist Dr Mahomed Seedat warns about the dangers.
The immune system protects us from viruses, bacteria and cancer. According to Dr Lukas Moolman, the goal of a healthy immune system is to be smarter and balanced.
Gastroenterologist Dr Nasief van der Schyff shares seven tips for managing acid reflux and explains when to seek help if you suspect you have GORD (gastro-oesophageal reflux disease).
Many people being treated for cancer may not realise that concentrated vitamins, herbal products and chronic medicines can affect how oncology treatments work
Can’t keep food or fluids down during pregnancy? Dr Peter de Jong warns it’s not ‘just morning sickness’. Dehydration is a medical emergency.
When you spot the warning signs of burnout, it’s time to take action. Occupational therapist Mahlatse Mothogoane points out that paying attention early is crucial.
When Rano Kayser was admitted to hospital with failing lungs, standard ventilation was no longer enough. To prevent organ failure, pulmonologist Dr Hlanjwa Maepa and her team initiated ECMO treatment.
Don't let doomscrolling steal your rest. Mental health and daily productivity rely on quality sleep, notes our clinical psychologist Tony Gouveia
Cardiac surgeon, Dr Willie Koen, now operates alongside his son Johan in what is likely the country’s only father-son cardiac surgery team.
